Last Updated: August 19, 2025
At Dental GHL Snapshot, we respect your privacy and commit to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our digital products (including GoHighLevel CRM snapshots, funnels, AI agents, prompts, and related assets), or interact with our Services.
By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, billing information, and company details when you register, purchase, or contact us.
- Account Information: login credentials and settings related to your purchases.
- Payment Information: processed securely by third-party providers (we do not store full credit card details).
- Technical Information: including IP address, browser type, device data, operating system, and usage data (pages visited, time spent, etc.).
- Communications: information you provide when contacting support or engaging with our team.
2. How We Use Your Information
We use collected information to:
- Process and fulfill purchases of digital products and Services.
- Provide customer support and respond to inquiries.
- Improve our website, products, and Services.
- Send important notices, updates, or promotional offers (you may opt out of marketing communications at any time).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share limited data only with:
- Service Providers: trusted vendors who assist with payment processing, hosting, analytics, or customer support.
- Legal Authorities: if required by law, regulation, legal process, or government request.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy,
- Provide our Services, and
- Comply with legal obligations.
When data is no longer required, it will be securely deleted or anonymized.
5. Security of Your Information
We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system or method of transmission over the Internet is 100% secure. You use our Services at your own risk.
6. International Users
Our Services are operated from the United States but are available to users in the USA, Canada, UK, EU, and Australia.
- If you are located in the European Union or United Kingdom, we process your personal data in compliance with the General Data Protection Regulation (GDPR).
- If you are in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
- If you are in Australia, we comply with the Australian Privacy Principles (APPs).
By using our Services, you consent to the transfer of your data to the United States and other jurisdictions where our service providers may operate.
7. Your Rights
Depending on your location, you may have the following rights:
- Access & Portability: request a copy of the personal data we hold about you.
- Correction: request corrections to inaccurate or incomplete data.
- Deletion: request deletion of your personal data (subject to legal obligations).
- Restriction/Objection: limit or object to certain types of data processing.
- Withdraw Consent: where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at support@dentalghlsnapshot.com.
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, analyze usage, and personalize your experience. You can manage or disable cookies in your browser settings, but some features of our Services may not function properly without them.
9. Protected Health Information (HIPAA)
We sell marketing-automation software and configuration services; we are not a covered entity or, by default, a business associate under HIPAA. Our snapshot is designed so that protected health information (PHI) is never required in plain SMS or email — appointment and intake messages should reference scheduling logistics only, not diagnoses, treatment details, or clinical notes. You, the dental practice, are the data controller for any patient information you enter into your own GoHighLevel account and remain responsible for HIPAA-compliant handling of PHI within it. If your use case requires us to handle PHI, contact us about a Business Associate Agreement before sharing any such data.
10. Children's Privacy
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date. Continued use of our Services after changes means you accept the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@dentalghlsnapshot.com
🌐 Website: dentalghlsnapshot.com